Our Resources
Infographic
Author(s):
Mary Crea-Arsenio, K. Bruce Newbold, Andrea Baumann, Margaret Walton Roberts
Employment integration of recent immigrants
This infosheet highlights the findings of Employment Integration of Recent Immigrants in a Canadian Mid-Sized City: An Emerging Model.
Article
Author(s):
Andrew Stevens, Catherine E. Connelly
The Conversation
Indigenous workers in Canada experience lower rates of labour market participation than others. Our new research reveals that Indigenous job seekers can face barriers at the very point of entry into the workforce.
Infographic
Author(s):
Sheila A. Boamah, Mawukoenya Theresa Sedzro, Humayun Kabir, Brenda Vrkljan, Scott Mitchell, Laura De La Torre Pérez, Marilina Santero
This infosheet highlights the findings of Using experience-based co-design approach to address mental health issues among healthcare workers and leaders in long-term care.
Op Ed
Author(s):
T.J. Andersson, Mary-Elizabeth Vaccaro, Rob Wilton
The Hamilton Spectator
Can an old system learn new tricks? That is the central question posed by the “modernization” plan for residential care facilities (RCFs).
Media Interview
Author(s):
Stacy Thomas
Canadian HR Reporter
Erin Reid, Canada Research Chair at McMaster’s DeGroote School of Business, examines the persistent barriers keeping women from top leadership roles in Canadian organizations.
Article
Author(s):
Vanmala Subramaniam
The Globe and Mail
Indigenous workers have the worst employment outcomes when applying for jobs in food services compared to white workers and other racialized workers, according to a new study from researchers at McMaster University.
Article
Author(s):
Zosia Bielski
The Globe and Mail
What sets caregiving-friendly employers apart is a fundamental shift in their workplace culture, according to a deep well of research from Hamilton’s McMaster University.
Media Interview
Author(s):
Shaina Luck
CBC News
Catherine Connelly, professor at McMaster’s DeGroote School of Business, discusses the shift toward stricter enforcement of Canada’s temporary foreign worker program.
Media Interview
Author(s):
Stacy Thomas
Canadian HR Reporter
Erin Reid, Canada Research Chair at McMaster University, discusses retention, flexible work, and AI training as HR budget priorities for Canadian employers in 2026.
Media Interview
Author(s):
Stacy Thomas
Canadian HR Reporter
As generative AI becomes embedded in everything, a divide is emerging in who uses it and how. New research reveals that women are more likely to question the quality, ethics and downstream consequences of AI-generated work.
Media Interview
Author(s):
Joanna Frketich
The Hamilton Spectator
The McMaster University study published Nov. 17 looked to answer why income disparity persists in family medicine when OHIP pays the same regardless of gender, race and immigration status.
Report
Author(s):
Jelena Starcevic, Katie Mazer, Suzanne Mills, Yuchen Li, Bonnie Evans, Taylor Paul, Dennis Soron, Michael Haan
In recent years, many people chose to move away from the country’s major urban centres. This report provides detailed information about this trend based on a study of two regions: Northern Ontario and the Maritimes.
Op Ed
Author(s):
Erin Reid
The Hamilton Spectator
This week marked the release of the federal government’s budget.
I was interested to learn about our future, as defined in this budget — apparently, it is one that prioritizes men, their contributions, their needs and their interests.
Media Interview
Author(s):
Fran Lowry
Medscape
Meredith Vanstone, professor at McMaster University, discusses research showing how physicians’ responses to patient expectations contribute to persistent income gaps for women, racialized, and immigrant physicians.
Article
Author(s):
Ala Mokhtar
The Conversation
Our new study shows something unexpectedly human gets in the way of auditors doing their job well: incivility, or rudeness. When clients snap at, dismiss or belittle auditors, it doesn’t just sting — it can wear away at audit quality.
Article
Author(s):
Scott Schieman, Paul Glavin, Alexander Wilson
The Globe and Mail
“These days, employers expect loyalty from workers but do not show loyalty to workers in return.”
If that resonates, then you’re not alone.
We’ve been tracking worker attitudes for years, but few findings have been as uniformly negative: 67 per cent of respondents believe that employers expect loyalty from workers but don’t show it in return.
Article
Author(s):
Judy Fudge
The Conversation
Colleges and universities earn revenue each year by licensing their trademarks to major apparel companies with vast supplier networks located primarily in countries with weak labour protections and regulations. I believe universities and colleges have a responsibility to ensure these workers have decent working conditions.
Academic Publications
Author(s):
Jim Stanford
The Toronto Star
Many people worry that artificial intelligence threatens their future job security, a concern largely misplaced. However, there is a way AI may indeed threaten your job: since ChatGPT launched three years ago, an unprecedented financial bubble has inflated in AI-related investments.
Article
Author(s):
Paul Glavin, Scott Schieman, Alexander Wilson
The Globe and Mail
A storm could be brewing for white-collar workers: Dario Amodei recently predicted that within the next five years AI could wipe out up to 50 per cent of entry‑level white‑collar jobs. Our ongoing Canadian Quality of Work and Economic Life Survey (C-QWELS) reveal how these changes are registering with Canadian workers.
Article
Author(s):
Grace Mullen
When it comes to understanding the complexities of modern workplaces, no single academic discipline has all the answers. That’s the driving motivation for creating MCREW, where researchers are collaborating to study the future of work.
Article
Author(s):
Cansu Ekmekcioglu
Information Matters
Cansu Ekmekcioglu, Assistant Professor at McMaster’s DeGroote School of Business, examines tensions in Canada’s data-driven immigrant settlement support system and what they mean for AI governance.
Media Interview
Author(s):
Stacy Thomas
Canadian HR Reporter
56% of HR teams globally are under pressure to force a ‘return-to-office’ (RTO) policy, yet 81% believe that forced RTO isn’t the right call.
Research has shown that hybrid is not only the most popular work style with employees, but it increases productivity, according to Erin Reid, professor of human resources and management at DSB.
Media Interview
Author(s):
Christopher White
Broadview
The week before U.S. President Donald Trump’s January inauguration, Christopher White spoke to Jim Stanford about how the administration’s drastic trade and geopolitical decisions will impact our economy and what we need to do to stand on our own.
Op Ed
Author(s):
Kristina Llewellyn
The Hamilton Spectator
The choices we make in honouring people from our past reveals what we value today and aspire to become in the future.
I’m proud to work at a university that’s celebrating Lulu Gaiser on International Women’s Day.
Media Interview
Author(s):
Mallory Hendry
Canadian Occupational Safety
Allison Williams, professor at McMaster University, discusses the importance of carer-friendly workplace programs as an occupational health and safety issue.
Media Interview
Author(s):
Gamuchirai Masiyiwa
Global Press Journal
Approximately 15% of the global health care workforce is employed outside their home country or country of training.
Receiving countries capitalize on the skill sets of migrant workers without bearing any of the costs, especially the cost of training people, says Abel Chikanda, an associate professor at McMaster University.
Media Interview
Author(s):
Sarah Dobson
Canadian HR Reporter
After a lengthy Canada Post strike, McMaster University’s Sean O’Brady and two other experts discuss the challenges organizations face in rebuilding trust and culture during the post-strike recovery process.
Media Interview
Author(s):
Mallory Hendry
Canadian HR Reporter
Allison Williams realized supporting carer employees was a social justice issue. A primary family carer — typically a woman — was doing most of the adult caregiving in the vast majority of cases, often without any provincial or federal support and with increasingly limited community supports.
Op Ed
Author(s):
Genevieve LeBaron, Judy Fudge, Ali Bhagat
Policy Options
Without informed input, the ban could worsen life for workers and undermine powerful worker-led strategies that can improve poor conditions.
Media Interview
Author(s):
Shaina Luck
CBC News
McMaster University’s Catherine Connelly explains why she believes closed work permits are one of the worst aspects of Canada’s Temporary Foreign Worker program, as two former Canadian Tire workers speak out about alleged wage theft and workplace abuse.
Article
Author(s):
Andrew Stevens, Catherine E. Connelly
The Conversation
Businesses across Canada have been bemoaning the lack of qualified workers across numerous industries. Are these labour shortages real, or are there barriers preventing certain workers from securing interviews and filling employment gaps? Our forthcoming research sets out to address this question.
Article
Author(s):
Lucas Dufour, Meena Andiappan
The Conversation
While starting a new job can be intimidating, our research offers suggestions that can alleviate some of the anxiety of being a newcomer and set new employees up for success in their new workplaces.
Op Ed
Author(s):
Catherine E. Connelly
The Globe and Mail
Big changes to the temporary-foreign-worker program are constantly being announced, but the actual changes tend to fall short of the hype. One major change would immediately protect temporary foreign workers without being too bureaucratic: Open work permits should be provided to temporary foreign workers.
Article
Author(s):
Allison Williams
The Conversation
As Canada observes National Caregiver Day (April 2), it’s a special occasion for recognizing and honouring those who provide unpaid care to those in need.
Unpaid care work is the backbone of the health-care system.
Report
Author(s):
Valentina Antonipillai, Edward Ng, Andrea Baumann, Mary Crea-Arsenio, Dafna Kohen
Statistics Canada Health Reports
The COVID-19 pandemic has highlighted several issues among health care workers in Canada’s long-term care and seniors’ (LTCS) homes, including labour shortages, staff retention difficulties, overcrowding, and precarious working conditions.
Article
Author(s):
Meena Andiappan, Lucas Dufour
The Conversation
Instances of negative emotions, such as jealousy, are frequent in the workplace.
Our research suggests that when employees are able to reconceptualize jealousy as a motivating force, this opens up new (and more positive) venues to address, overcome, and even capitalize on the feeling.
Article
Author(s):
Mary Crea-Arsenio, Andrea Baumann, Bruce Newbold, Margaret Walton-Roberts
The Conversation
We need integration policies that support skilled newcomers and a well-funded settlement sector that can keep pace with the entry of newcomers across all cities – large and small. Smaller urban communities can help by taking pressure off the most heavily populated regions. With better alignment between policy and reality, immigrant employment experiences can improve over time.
Article
Author(s):
Alexandra D. Lefcoe, Catherine E. Connelly
The Conversation
Our recent research study aimed to examine whether low income, lack of rest and few breaks lead to unsafe behaviour in drivers. We compared the driving behaviours of multi-job professional drivers — those who drive for taxi companies or ride-hail apps and also have another job — with those whose only job is driving.
Article
Author(s):
Gayathri Krishna, Judy Fudge, Kaitlyn Matulewicz
The Conversation
The Canadian government recently passed the Fighting Against Forced Labour and Child Labour in Supply Chains Act. The new law falls short of what is required to make large corporations exercise due diligence to prevent labour abuse from occurring within their supply chains.
Media Interview
Author(s):
Adam D. K. King
The Maple
June is Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) Pride Month. In recognition of this important time of year, this week I sat down with Suzanne Mills to talk about the challenges faced by LGBTQ+ workers.
Infographic
Author(s):
Catherine Connelly
Catherine Connelly’s myth-busting analysis exposes the failings of Canada’s TFW program, drawing on 100+ interviews with those who hire and those who work.
This infographic summarizes what she found.
Report
Author(s):
Shelley Marshall, Ingrid Landau, Hila Shamir,Tamar Barkay, Judy Fudge, Auret van Heerden
This report offers valuable insights and recommends five essential principles to ensure that HRDD is institutionalised in a manner that drives meaningful change for workers in transnational supply chains.
Article
Author(s):
Brittany Lambert, Brianna Barker Caza, Erin Reid, Susan Ashford
The Conversation
There is much to be gained by learning from the lived experiences of gig workers – anyone working independently on a “gig-to-gig” basis. Many have experienced and experimented with managing a form of radical agency, flexibility and autonomy in an environment where working in isolation was a norm long before it became a more global reality.
Report
Author(s):
Virginia Doellgast, Sean O'Brady, Jeonghun Kim, Della Walters
Cornell ILR School
Sean O’Brady and colleagues examine how AI and algorithmic management tools are reshaping jobs and working conditions in contact centers across the US, Canada, Germany, and Norway.
Op Ed
Author(s):
Judy Fudge
Policy Options
Legislation to tackle forced labour in Canadian supply chains needs to go further. A proposed bill is a modest start at best.
Article
Author(s):
Catherine E. Connelly, Sandra L. Fisher
The Conversation
Job applicants who live with disabilities represent a largely untapped sector of the workforce. Managers who are seeking loyal employees who perform well should consider hiring people with disabilities. It’s a smart business strategy.
Infographic
Author(s):
Sandra L. Fisher, Catherine E. Connelly
In their paper Building the “Business Case” for Hiring People with Disabilities: A Financial Cost-Benefit Analysis Methodology and Example, Drs. Sandra Fisher and Catherine Connelly demonstrate how to empirically estimate the financial implications of hiring employees with disabilities.
This infographic summarizes what they found.
Article
Author(s):
Johanna Weststar, Carolyn Troup, David Peetz, Ioana Ramia, Sean O'Brady, Shalene Werth, Shelagh Campbell, Susan Ressia
The Conversation
Since the COVID-19 pandemic began, there has been lots of talk about how people have reacted to being forced to work from home.
But there hasn’t been much information on what they really think, how they’ve been affected and what will happen from here.
We studied 11,000 employees in Canadian and Australian universities.